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Help your people become PROBLEM SOLVERS! Conflict between team members is inevitable. Sooner or later, somebody will get in a beef with someone else and there s a good chance they won t have a clue what to do about it. As a result, they ll likely either: explode in a fit of anger making things even worse let the problem fester and eventually impact others, or go running to the boss creating even more work (and headaches) for him or her. Sound familiar? Well, it doesn t have to be that way and this handbook will help you change it! What To Do When CONFLICT HAPPENS encourages employees to take ownership of their own problems. It provides team members with the skills and techniques necessary to resolve interpersonal issues they face at work. And, it includes proven leadership strategies for enhancing workplace cooperation and problem solving. Don t wait. The cost of poorly handled conflict is too high. Give everyone in your organization a copy ... TODAY!
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About the Author:
Eric Harvey is a renowned author, consultant, speaker and president of The Walk The Talk Company. His 30-plus years of professional experience are reflected in oer 20 highly acclaimed books, including the best-selling WALK THE TALK And Get The Results You Want, Ethics4Everyone, and The Leadership Secrets of Santa Claus. Steve Ventura is a recognized and respected author, book producer, and award-winning training program designer. His work reflects over 25 years of human resource development experience as both a practitioner and a consultant. His prior books include Start Right...Stay Right, Walk Awhile in MY Shoes, Five Star Teamwork, and Who Are They, Anyway?
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- PublisherWalkTheTalk.com
- Publication date2021
- ISBN 10 1885228775
- ISBN 13 9781885228772
- BindingPaperback
- Number of pages48
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