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While no single conversation is guaranteed to change the trajectory of a career, a company, a relationship, or a life, any single conversation can. In this revised edition of Fierce Conversations - the bestselling classic guide to getting your message across and getting what you want - master teacher and leader Susan Scott gives you the tools to transform the con-versations central to your success, and teaches you how to fiercely and honestly cut through the noise and clutter. You'll learn how to: *OVERCOME BARRIERS TO MEANINGFUL CONVERSATIONS *EXPRESS WHO YOU ARE AND WHAT YOU BELIEVE *ENCOURAGE OTHERS TO REVEAL THEIR TRUE OPINIONS *CONFRONT TOUGH ISSUES WITH CONFIDENCE AND SENSITIVITY *HANDLE STRONG EMOTIONS-ON BOTH SIDES OF THE TABLE *INCREASE CLARITY AND IMPROVE UNDERSTANDING *INSPIRE CREATIVITY, PROBLEM SOLVING, AND PASSION *BUILD STRONG RELATIONSHIPS WITH COLLEAGUES, CLIENTS, FRIENDS AND FAMILY Packed with case studies, exercises and questionnaires, Fierce Conversations shows you how to bring about real change in the workplace and at home. It's time to change the conversation.
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Review:
Susan Scott believes that interpersonal difficulties--at work and at home--are a direct result of our inability to communicate well. Fierce Conversations is based on principles from her international consulting practice, in which she teaches executives how to conduct such exchanges more dynamically and ultimately more effectively, thereby improving the relationships they enjoy with their various dialogue partners "one conversation at a time." Using identifiable anecdotes from her experience to inspire and inform, along with a series of practical exercises designed to impart the requisite skills, Scott walks readers through the individual steps she's developed to build better associations through more robust and honest discourses. Addressing all aspects of the process, from several methods for listening more attentively to specific ways she's fashioned to confront and resolve issues "that stand between you and success," Scott offers the type of concrete advice and confidence-building counsel that should help even the most reticent improve their communication skills dramatically. --Howard Rothman
About the Author:
Susan Scott is the founder of Fierce, Inc., a global training company whose clients include Yahoo, Starbucks, Cisco, BP, General Dynamics, New York Life, Nestle, Four Seasons Hotels & Resorts, Lego, C.A.R.E., Best Buy, Coca-Cola. and Ernst & Young. She lives in Seattle, Washington.
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- PublisherPiatkus
- Publication date2017
- ISBN 10 0349417369
- ISBN 13 9780349417363
- BindingPaperback
- Number of pages368
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Book Description Paperback. Condition: new. Paperback. While no single conversation is guaranteed to change the trajectory of a career, a company, a relationship, or a life, any single conversation can. In this revised edition of FIERCE COVERSATIONS - the bestselling classic guide to getting your message across and getting what you want - master teacher and leader Susan Scott gives you the tools to transform the con versations central to your success, and teaches you how to fiercely and honestly cut through the noise and clutter. You'll learn how to:*OVERCOME BARRIERS TO MEANINGFUL CONVERSATIONS*EXPRESS WHO YOU ARE AND WHAT YOU BELIEVE*ENCOURAGE OTHERS TO REVEAL THEIR TRUE OPINIONS*CONFRONT TOUGH ISSUES WITH CONFIDENCE AND SENSITIVITY*HANDLE STRONG EMOTIONS-ON BOTH SIDES OF THE TABLE *INCREASE CLARITY AND IMPROVE UNDERSTANDING*INSPIRE CREATIVITY, PROBLEM SOLVING, AND PASSION*BUILD STRONG RELATIONSHIPS WITH COLLEAGUES, CLIENTS, FRIENDS AND FAMILYPacked with case studies, exercises and questionnaires, Fierce Conversations shows you how to bring about real change in the workplace and at home. It's time to change the conversation. A newly revised and updated edition the bestselling classic guide to effective communication Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9780349417363
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